Question 1

What is non-emergency medical transportation?

Accepted Answer

Non-emergency medical transportation (NEMT) is a safe, scheduled service for individuals who need assistance getting to and from medical appointments, but do not require emergency care or an ambulance.

Question 2

Do you accept insurance or Medicaid?

Accepted Answer

Please contact us directly to discuss coverage options and eligibility. We’ll be happy to guide you.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking at least 24–48 hours in advance when possible. Same-day service may be available depending on driver availability.

Question 4

Are your vehicles wheelchair accessible?

Accepted Answer

Yes, we have wheelchair-accessible vehicles available. Please let us know your needs when booking.

Question 5

What types of appointments do you transport to?

Accepted Answer

We provide rides to medical offices, hospitals, dialysis centers, physical therapy, outpatient procedures, rehab facilities, and more.

Frequently Asked Questions

What is non-emergency medical transportation?

Do you accept insurance or Medicaid?

How far in advance should I book?

Are your vehicles wheelchair accessible?

What types of appointments do you transport to?

Have more questions?

We’re here to help you every step of the way.